外贸促销函范文开头,外贸回复函格式及范文

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很多小伙伴初入外贸圈面对客户刁专的问题束手无策,不知所措,生怕一个回复错了就丢失了一笔大单子!

那么现在不用担心,呆呆子给大家总结了一份超全外贸询盘回复模板,这些都是我在外贸实践中用过并且获得高回复的话术。且听我细说,小伙伴们可以收藏,万一下次遇到了直接在这里找。

一,客户直接发给产品链接过来,需要报价的

面对这种情况,我们需要了解客户的需求是什么,对症回答。

Hello ***! 首先打招呼 (这里不用dear 是因为hello比较生活化,给客人亲切感)

Thanks for your kind inquiry! (客套话)

Currently we have many stock of it for supply, which is widely used in (介绍产品使用范围和受欢迎程度。)

Here is our quotation for your reference as follows:

Item: 产品名称

Unit price: $ 价格

Lead time:交货时间

Packaging: carton box //original packaging 包装方式

Shipping terms: by air with delivery time of 10-15 days

Shipping cost is $ including customs clearance and customs fees, door to door delivery in 8-10 days.发货方式和时间(一般客户喜欢送货上门服务)

Included parts: 商品包含的部分

All those products will be well balanced for your direct using.

Wish to have your feedback soon. 结尾

Best regards, 祝福

Daphne 落款人

(文字报价的话,通常我们会列出采购数量,单价,包装方式,运输方式,付款方式等。还可以附上一些图片等,让客户看得比较明了)

这种个模板是针对意向不高,但是有需求的客户,如果遇见意向很高的客户,还可以同时报运费给他,但是我一般都会等客户回复了再报运费。

二,挖掘新客户,开发信

Hello/Hi***,

Trust that this email will find you in good health/well

(这句话是我学国外客户的email格式的,很好用!)

We re ***manufacturer in China with good quality and pretty competitive price. (先自报家门,表面优势,如果有证书就更好了。)

Noticed you are in the market for ./We re glad to hear that you re on the market for /Noticed that you are inquiring .

(这些句式可以互换,一般我们都是看见客户的RFQ然后再去报价给客户,所以要表明你是从哪里知道客户的需求的,但是也不用太详细具体到哪个网站,这样说即让客户一眼看见自己的需求,也会让客户琢磨:我们是不是之前聊过,交易过,给客户会留下印象。)

I am honored to introduce the same item you are looking for, here is more details as follows for your checking 下面附上一些细节图 或者参数内容之类的。。。

或者

We really hope to find a way to be on service of you! Attached some photos with technical info. for your reference. //the photos and detailed information of the product enclosed for your reference.(使用被动语态更简洁,符号外国人的表达习惯。)

Samples will be sent to you for close inspection.

Samples will be sent on request.

(一般客户下大订单之前都会需要先试试样本,然后才会下单。这里样本可以免费提供或者收费,都是合理的,看个人情况。你有钱你说了算。)

Attached our e-catalogue for your reference!

Enclosed our e-catalogue for your review!

Please find the pictures with details in attachment.

Quotation sheet will be provided at once if needed.

这些句式可以互换,按需取用!主要是为了吸引客户,获得回复,只要客户回复我们就还有机会!

Please feel free to contact me if you have any further questions.

Please let us know if you would like to take the matter further.

If we can be of any further help, please feel free to let us know.

Customers inquiries are always meet with our careful attention.

Your any inquiry will get prompt attention.

We will keep you informed on our progress and look forward to hearing from you.

We look forward to receiving your first order.

I would appreciate your early reply in advance.

Thank you in advance!

Hope to be a partner of your company!

Hope to get good news from you!

Should you know more items, pls contact me freely.

Best regards,

Daphne

这里结尾主要是Call to action, 让客户回复,也可以问问题,我上一篇文章写了email结尾怎么写,可以参考。

Tel: ***

Fax: ***

Mail: ***

Website: ******

(这里留下公司名、电话、传真、邮件就可以了,正文就可以写的简单一点)

记住! ! !

高回复率 = Basic Search,Target Right (初步调查,有的放矢) + 避开SPAM过滤词 + 少图片少链接 + 好的标题 + 行文简洁清晰 + 有吸引客户的Key Point + 运气or时机

啊啊啊,才写到第二点就这么多字了

我还有好多干货呢,喜欢的小伙伴可以收藏,也可以评论留言,如果想看更多的话可以留言戳我!

码字不易,你的喜欢是我最大的动力!

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